tk999 long Terms and Conditions

1.1 Applicability of Terms

These terms and conditions ("Terms") apply to all users of the tk999 long platform. By accessing this website or creating an account, you are considered to have automatically accepted these Terms. If you object to any part of the Terms, please refrain from using this platform.

1.2 Changes to Terms

tk999 long reserves the right to change, amend, or fully replace any part of these Terms at any time. Continued use of the platform after updated Terms are published will be taken as acceptance of those changes. Please review this page regularly.

1.3 Applicable Law

These Terms have been prepared and operated in a manner consistent with the applicable laws of the relevant jurisdiction. Users are personally responsible for verifying the legality of participating in online gaming activities in their own jurisdiction.

2.1 Registration Requirements

To open an account on tk999 long, you must meet the following requirements:

• You must be at least 21 years of age.
• You must be a real individual — legal entities or corporations may not register.
• All information you provide must be complete, accurate, and up to date.
• If you already have an active or previously closed account, you may not register again.
• Only one account per person is permitted.

2.2 Account Verification (KYC)

After registration, tk999 long may request a copy of your national ID card or passport for identity verification if required. Withdrawals may be delayed until the verification process is complete. Providing false information will result in account suspension.

2.3 Account Security

Keeping your login credentials confidential is entirely your responsibility. Do not share your password with anyone. If you suspect unauthorised access to your account, notify our support team immediately. You can find more details about account security in our FAQ section.

3.1 Deposit Methods and Limits

Deposits on tk999 long can currently be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300. Deposits are generally processed quickly; however, tk999 long is not responsible for delays caused by mobile networks or payment gateways.

3.2 Withdrawal Methods and Timeframes

The same methods are used for withdrawals — bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. Withdrawals generally take between 30 minutes and 3 hours to complete. Withdrawals may be temporarily held during the verification process.

3.3 Source of Funds

You confirm that all deposited funds come from a legitimate source and are entirely your own. Depositing using another person's payment method is prohibited. If such activity is detected, the account will be suspended and funds may be withheld.

4.1 Welcome Bonus

tk999 long offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 gives a ৳2,000 bonus, bringing the balance to ৳3,000. To withdraw the bonus amount, you must wager 10 times the bonus value (i.e., complete bets totalling ৳2,000 × 10 = ৳20,000).

4.2 Bonus Terms of Use

• The bonus is applicable only once and is available on the first deposit only.
• The bonus amount cannot be withdrawn directly without completing the wagering requirement.
• If an attempt is made to claim bonuses from multiple accounts, all such accounts will be closed.
• tk999 long reserves the right to change bonus offers at any time.

4.3 VIP Cashback Program

tk999 long runs a four-tier VIP program for regular members: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). Cashback is calculated based on net weekly losses. Example: a Gold-tier member with a net weekly loss of ৳20,000 can receive up to ৳220 cashback (৳20,000 × 1.1%).

5.1 General Prohibitions

The following activities are strictly prohibited on tk999 long and will result in permanent account closure if detected:

• Abusing bonuses or using strategies to exploit the system.
• Operating multiple accounts by the same person.
• Creating an account using another person's identity.
• Any attempt to compromise the platform's security systems.
• Placing bets using automated software or bots.
• Money laundering or any other illegal financial activity.

5.2 Account Suspension and Termination

If prohibited activity is detected or a breach of these Terms occurs, tk999 long reserves the right to suspend or permanently close the account without prior notice. Any bonuses or winnings obtained through such activity will be forfeited.

6.1 Validity of Bets

A bet is considered valid only when it has been correctly recorded in the system and sufficient balance exists in the user's account. If a bet is incorrectly accepted due to a technical error, tk999 long reserves the right to cancel that bet.

6.2 Casino Games

tk999 long offers slots, live casino, baccarat, roulette, and fishing games from various reputable providers including Pragmatic Play, PG Soft, JILI, and Evolution. Each game has its own RTP and rules, which are displayed on the game screen.

6.3 Sports Betting

In sports betting (including cricket and football), bet outcomes are determined based on official results. If a match is unresolved or cancelled, the staked amount will be refunded. If one selection in a multi-bet is cancelled, it will be counted at odds of 1.00.

7.1 Responsible Gaming Policy

tk999 long believes that gaming should be for entertainment, not as a means to solve financial problems. Our Responsible Gaming section contains details on setting deposit limits, managing session time, and the self-exclusion process.

7.2 Self-Exclusion

If you feel your gaming habits are getting out of control, you can activate a temporary or permanent self-exclusion through our support team. While self-exclusion is active, logging into your account or making new deposits will not be possible.

7.3 Protection of Minors

Use of this platform by anyone under the age of 21 is strictly prohibited. Parents and guardians are advised to use parental control software to monitor and restrict minors' internet use in family environments.

8.1 Collection of Personal Information

tk999 long collects the personal information you provide for the purposes of account management and payment processing. This information is not sold to third parties. Full details of how your information is used can be found on our Privacy Policy page.

8.2 Cookies and Tracking

This website uses cookies to improve the browsing experience and maintain login sessions. You can manage cookie settings through your browser; however, disabling cookies may cause some features to not work properly.

8.3 Security Measures

Your account and transaction data are protected by SSL encryption technology. tk999 long conducts regular security audits to ensure the highest level of protection for your financial information.

9.1 Service Availability

tk999 long makes every effort to ensure uninterrupted service; however, the service may be temporarily unavailable due to technical maintenance, network issues, or other reasons. tk999 long will not be liable for any losses arising from such interruptions.

9.2 Technical Errors

If an incorrect payout is displayed due to a technical error in the game or betting system, tk999 long reserves the right to cancel that transaction. Any winnings obtained from faulty software will not be considered valid.

9.3 Third-Party Services

tk999 long will not be directly liable for disruptions to third-party services such as payment gateways or game providers. However, our team will actively work to resolve such issues promptly.

10.1 How to Submit a Complaint

For any complaint related to a transaction or gaming matter, please first contact our support team via 24/7 live chat or email. We provide support in both Bengali and English.

10.2 Dispute Review Process

Upon receiving a complaint, tk999 long will review the relevant logs and records to reach a fair decision. The records stored in the system will be treated as the final evidence.

10.3 Final Decision

tk999 long's decision in resolving a dispute is final and binding. However, users retain the right to take legal action under applicable law if they wish to do so.

11.1 Support Channels

Customer support on tk999 long is available 24 hours a day, 7 days a week. Our support team can respond in both Bengali and English. You can get quick help via live chat or send detailed questions by email.

11.2 Email Contact

To contact us by email, write to our support team at: [email protected]

11.3 Response Times

Live chat responses are generally quick. For email complaints, we aim to reply within a reasonable timeframe. More complex matters may take additional time to resolve.

12.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable bonus terms, form the entire agreement between tk999 long and the user. No verbal or written promises beyond these documents are binding.

12.2 Severability

If any provision of these Terms is found to be legally unenforceable, only that provision will be void; all remaining provisions will continue in full effect.

12.3 Assignment of Rights

tk999 long may transfer its rights and obligations under this agreement to a third party. Users may not transfer any rights under this agreement without the prior written consent of tk999 long.

12.4 Language

The Bengali version of these Terms is considered the primary and authoritative document. In the event of any discrepancy with a translation or version in another language, the Bengali version will prevail.